Frequently Asked Questions
Where are you located?
We are located at 70 2nd Street, San Francisco, CA 94105. We’re downtown, right off of Market Street. The Powell Street BART Station is just steps away from our Storefront location as well as Muni lines F, J, K, L, M, N, T, and Bus Lines 5, 6, 7, 8, 9, 14, 21, and 38.
Do you deliver?
We do not deliver at this time. You can place an order on our website and pick it up at our dispensary.
The vape cartridge I just bought is defective. Do you accept returns or exchanges?
Within 3 days of the purchase we accept exchanges for defective products. Please make sure to hold onto your receipt for these situations.
If I was unsatisfied with the quality of the medicine, can I return it?
We do our best to make sure you are getting the right product for what you need. We do accept returns with 3 days of the purchase.
When will my favorite strain be back in stock?
We do not have a rotating cycle on strains. We buy what the distributors have available so it is not possible to tell you when we will have an exact strain back, unless we know it is coming with our next delivery. Please check our Weedmaps menu to see our available strains.
How do you determine quality of the cannabis / marijuana?
Our purchaser only buys from licensed distributors with all their testing. In addition to only buying flower with all its testing, the purchaser is also qualified to look at the flower and tell if the flower passes testing for moisture content, mold, etc.
Do you test for THC and CBD?
We do not personally test for THC and CBD. We only by products that have been tested by a lab.
Can I split up my eighth?
When available you can buy multiple strains that are pre-packaged in 1 gram portions to make up an eighth. Other than that all our product is pre-packaged, so we cannot breakdown eighths to make up a mixed strain eighth.
Can I buy cannabis / marijuana based products for my friends and family?
We serve customers that are 21 and Over. When the product leaves our store it is no longer our responsibility. We encourage you to not pass on to anyone under 21. If you do it is at your own risk. The rules are same as purchasing alcohol.
What other types of cannabis / marijuana do you carry besides flowers?
In addition to the best flowers in the city, we have an excellent selection of pre-rolls, edibles, vape pens, CBD topical and tinctures, and so much more! Please take a look at our current menu for a full list of products.
What if I am interested in becoming a vendor?
If you are interested in becoming a vendor please call our front desk to set up an appointment or get the email to contact our buyer.
What are concentrates / what is a dab?
Concentrates are refined cannabis extracts. Using cannabis flowers, trim, or shake, extract artists remove the active cannabinoids from the plant material. The result is a concentrated version of the medicine from which it came.
A dab is a way of in-taking this cannabis extract through vaporization. Dabbing is when you take a small amount of cannabis concentrate and vaporize it by dropping it directly onto a hot titanium or quartz glass nail, then inhale the vapor through a glass water piece.
Simply we do sell concentrates for dabbing. Check out our Weedmaps menu for availability.
We are located at 70 2nd Street, San Francisco, CA 94105. We’re downtown, right off of Market Street. The Powell Street BART Station is just steps away from our Storefront location as well as Muni lines F, J, K, L, M, N, T, and Bus Lines 5, 6, 7, 8, 9, 14, 21, and 38.
Do you deliver?
We do not deliver at this time. You can place an order on our website and pick it up at our dispensary.
The vape cartridge I just bought is defective. Do you accept returns or exchanges?
Within 3 days of the purchase we accept exchanges for defective products. Please make sure to hold onto your receipt for these situations.
If I was unsatisfied with the quality of the medicine, can I return it?
We do our best to make sure you are getting the right product for what you need. We do accept returns with 3 days of the purchase.
When will my favorite strain be back in stock?
We do not have a rotating cycle on strains. We buy what the distributors have available so it is not possible to tell you when we will have an exact strain back, unless we know it is coming with our next delivery. Please check our Weedmaps menu to see our available strains.
How do you determine quality of the cannabis / marijuana?
Our purchaser only buys from licensed distributors with all their testing. In addition to only buying flower with all its testing, the purchaser is also qualified to look at the flower and tell if the flower passes testing for moisture content, mold, etc.
Do you test for THC and CBD?
We do not personally test for THC and CBD. We only by products that have been tested by a lab.
Can I split up my eighth?
When available you can buy multiple strains that are pre-packaged in 1 gram portions to make up an eighth. Other than that all our product is pre-packaged, so we cannot breakdown eighths to make up a mixed strain eighth.
Can I buy cannabis / marijuana based products for my friends and family?
We serve customers that are 21 and Over. When the product leaves our store it is no longer our responsibility. We encourage you to not pass on to anyone under 21. If you do it is at your own risk. The rules are same as purchasing alcohol.
What other types of cannabis / marijuana do you carry besides flowers?
In addition to the best flowers in the city, we have an excellent selection of pre-rolls, edibles, vape pens, CBD topical and tinctures, and so much more! Please take a look at our current menu for a full list of products.
What if I am interested in becoming a vendor?
If you are interested in becoming a vendor please call our front desk to set up an appointment or get the email to contact our buyer.
What are concentrates / what is a dab?
Concentrates are refined cannabis extracts. Using cannabis flowers, trim, or shake, extract artists remove the active cannabinoids from the plant material. The result is a concentrated version of the medicine from which it came.
A dab is a way of in-taking this cannabis extract through vaporization. Dabbing is when you take a small amount of cannabis concentrate and vaporize it by dropping it directly onto a hot titanium or quartz glass nail, then inhale the vapor through a glass water piece.
Simply we do sell concentrates for dabbing. Check out our Weedmaps menu for availability.